.page-faq {
  --faq-rule: rgba(200, 162, 74, 0.45);
  --faq-soft: rgba(27, 22, 24, 0.12);
  --faq-shadow: 0 20px 44px -32px rgba(27, 22, 24, 0.5);
  display: block;
  overflow-x: hidden;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: 6.5rem 0 3.6rem;
  background:
    radial-gradient(120% 90% at 84% 6%, rgba(200, 162, 74, 0.18), transparent 62%),
    linear-gradient(180deg, #f8f4ee 0%, var(--marble) 58%, #efe8df 100%);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 5px;
  background: linear-gradient(90deg, var(--it-green) 0 33.4%, #f4efe8 33.4% 66.6%, var(--it-red) 66.6% 100%);
  opacity: 0.85;
}

.page-faq .faq-hero .salon-breadcrumb {
  margin-bottom: 2rem;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 2.4rem;
  align-items: center;
}

.page-faq .faq-hero__title {
  margin: 0.7rem 0 1.1rem;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  margin-top: 1.7rem;
}

.page-faq .faq-hero__facts {
  list-style: none;
  margin: 2.2rem 0 0;
  padding: 1.4rem 0 0;
  border-top: 1px solid var(--faq-soft);
  display: grid;
  gap: 1rem;
}

.page-faq .faq-fact__num {
  display: block;
  font-family: var(--font-display);
  font-size: 1.9rem;
  line-height: 1;
  color: var(--barolo);
}

.page-faq .faq-fact__label {
  display: block;
  margin-top: 0.4rem;
  font-family: var(--font-index);
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  color: var(--ink-soft);
}

.page-faq .faq-hero__media {
  position: relative;
  margin: 0;
}

.page-faq .faq-hero__media::before {
  content: "";
  position: absolute;
  inset: 0;
  border: 1px solid var(--faq-rule);
  border-radius: 2px;
  transform: translate(14px, 14px);
  pointer-events: none;
}

.page-faq .faq-hero__media img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 4 / 3;
  object-fit: cover;
  border-radius: 2px;
}

/* ---------- 三步引导 ---------- */
.page-faq .faq-steps {
  background: var(--indigo);
  color: var(--marble);
  padding: 3.2rem 0 3.6rem;
}

.page-faq .faq-steps .salon-eyebrow {
  color: var(--oro-pale);
}

.page-faq .faq-steps__title {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: clamp(1.6rem, 4.4vw, 2.4rem);
  line-height: 1.2;
  color: #fff;
  margin: 0.55rem 0 2.2rem;
}

.page-faq .faq-steps__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2rem;
  position: relative;
}

.page-faq .faq-step__link {
  display: block;
  color: inherit;
  text-decoration: none;
}

.page-faq .faq-step__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 50px;
  height: 50px;
  border-radius: 50%;
  border: 1px solid var(--oro-pale);
  background: var(--indigo);
  color: var(--oro-pale);
  font-family: var(--font-index);
  font-size: 0.85rem;
  letter-spacing: 0.06em;
  position: relative;
  z-index: 1;
  transition: background-color 0.25s ease, color 0.25s ease;
}

.page-faq .faq-step__title {
  display: block;
  margin: 0.9rem 0 0.5rem;
  font-family: var(--font-display);
  font-size: 1.24rem;
  line-height: 1.35;
  color: #fff;
  transition: color 0.25s ease;
}

.page-faq .faq-step__text {
  display: block;
  font-size: 0.94rem;
  line-height: 1.75;
  color: rgba(246, 242, 236, 0.78);
}

.page-faq .faq-step__link:hover .faq-step__title,
.page-faq .faq-step__link:focus-visible .faq-step__title {
  color: var(--oro-pale);
}

.page-faq .faq-step__link:hover .faq-step__num {
  background: var(--oro-pale);
  color: var(--indigo);
}

.page-faq .faq-step__link:focus-visible {
  outline: 2px solid var(--oro-pale);
  outline-offset: 6px;
}

/* ---------- 分类与清单 ---------- */
.page-faq .faq-main {
  padding: 3.4rem 0 4rem;
  background: var(--marble);
}

.page-faq .faq-topics {
  margin-bottom: 2.4rem;
  padding-bottom: 1.6rem;
  border-bottom: 1px solid var(--faq-soft);
}

.page-faq .faq-topics__hint {
  margin: 0 0 0.9rem;
  font-family: var(--font-index);
  font-size: 0.74rem;
  letter-spacing: 0.08em;
  color: var(--ink-soft);
}

.page-faq .faq-topics__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
}

.page-faq .faq-pill {
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.55rem 0.95rem;
  border: 1px solid rgba(94, 27, 42, 0.35);
  border-radius: 999px;
  color: var(--barolo);
  font-size: 0.9rem;
  text-decoration: none;
  transition: background-color 0.25s ease, color 0.25s ease, border-color 0.25s ease;
}

.page-faq .faq-pill span {
  font-family: var(--font-index);
  font-size: 0.7rem;
  color: var(--oro);
}

.page-faq .faq-pill:hover,
.page-faq .faq-pill:focus-visible {
  background: var(--barolo);
  border-color: var(--barolo);
  color: var(--marble);
}

.page-faq .faq-pill:hover span,
.page-faq .faq-pill:focus-visible span {
  color: var(--oro-pale);
}

.page-faq .faq-body {
  display: grid;
  gap: 2.6rem;
}

.page-faq .faq-body__main {
  display: grid;
  gap: 2.2rem;
  min-width: 0;
}

.page-faq .faq-group {
  min-width: 0;
}

.page-faq .faq-group__head {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.85rem;
  padding-bottom: 0.8rem;
  border-bottom: 2px solid var(--barolo);
}

.page-faq .faq-group__title {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 1.42rem;
  line-height: 1.3;
  margin: 0;
  color: var(--ink);
}

.page-faq .faq-group__count {
  margin-left: auto;
  font-family: var(--font-index);
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  color: var(--oro);
  white-space: nowrap;
}

.page-faq .faq-pause {
  height: 4px;
  margin: -0.8rem 0;
  border-radius: 2px;
  background: linear-gradient(90deg, var(--it-green) 0 33.4%, #f4efe8 33.4% 66.6%, var(--it-red) 66.6% 100%);
  opacity: 0.8;
}

.page-faq .faq-item {
  padding-left: 0.85rem;
  border-bottom: 1px solid var(--faq-soft);
  border-left: 3px solid rgba(94, 27, 42, 0.14);
  transition: border-color 0.3s ease, background-color 0.3s ease;
}

.page-faq .faq-item:hover {
  border-left-color: var(--barolo-light);
}

.page-faq .faq-item[open] {
  border-left-color: var(--barolo);
  background: linear-gradient(90deg, rgba(94, 27, 42, 0.05), transparent 62%);
}

.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  padding: 1.05rem 0;
  cursor: pointer;
  list-style: none;
  font-size: 1.02rem;
  font-weight: 500;
  line-height: 1.6;
  color: var(--ink);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::marker {
  content: "";
}

.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--oro);
  outline-offset: 3px;
}

.page-faq .faq-item__qtext {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-item__sign {
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  margin-top: 0.2rem;
  border: 1px solid var(--faq-rule);
  border-radius: 50%;
  position: relative;
  transition: background-color 0.25s ease, border-color 0.25s ease;
}

.page-faq .faq-item__sign::before,
.page-faq .faq-item__sign::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--barolo);
  transform: translate(-50%, -50%);
}

.page-faq .faq-item__sign::before {
  width: 10px;
  height: 1px;
}

.page-faq .faq-item__sign::after {
  width: 1px;
  height: 10px;
  transition: opacity 0.2s ease;
}

.page-faq .faq-item[open] .faq-item__sign {
  border-color: var(--barolo);
  background: rgba(94, 27, 42, 0.07);
}

.page-faq .faq-item[open] .faq-item__sign::after {
  opacity: 0;
}

.page-faq .faq-item__a {
  margin: 0;
  padding: 0 2.6rem 1.4rem 0;
  font-size: 0.96rem;
  line-height: 1.8;
  color: var(--ink-soft);
}

/* ---------- 右侧常驻 ---------- */
.page-faq .faq-aside {
  align-self: start;
  display: grid;
  gap: 1.2rem;
}

.page-faq .faq-aside__card {
  position: relative;
  overflow: hidden;
  background: var(--barolo);
  color: var(--marble);
  padding: 1.8rem 1.6rem;
  border-radius: var(--radius);
  box-shadow: var(--shadow-soft);
}

.page-faq .faq-aside__card::after {
  content: "";
  position: absolute;
  right: -46px;
  top: -46px;
  width: 140px;
  height: 140px;
  border-radius: 50%;
  border: 1px solid rgba(228, 205, 146, 0.35);
  pointer-events: none;
}

.page-faq .faq-aside__card .salon-eyebrow {
  color: var(--oro-pale);
}

.page-faq .faq-aside__title {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 1.32rem;
  line-height: 1.3;
  color: #fff;
  margin: 0.35rem 0 0.7rem;
}

.page-faq .faq-aside__text {
  margin: 0 0 1.2rem;
  font-size: 0.93rem;
  line-height: 1.75;
  color: rgba(246, 242, 236, 0.82);
}

.page-faq .faq-aside__contact {
  list-style: none;
  margin: 0 0 1.4rem;
  padding: 0;
  display: grid;
  gap: 0.5rem;
  font-size: 0.88rem;
  color: rgba(246, 242, 236, 0.9);
}

.page-faq .faq-aside__contact a {
  color: var(--oro-pale);
  text-decoration: none;
  word-break: break-all;
}

.page-faq .faq-aside__contact a:hover {
  text-decoration: underline;
}

.page-faq .faq-aside__mini {
  padding: 1.2rem 1.3rem;
  background: var(--stone);
  border-radius: var(--radius);
}

.page-faq .faq-aside__mini-title {
  margin: 0 0 0.8rem;
  font-family: var(--font-index);
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  color: var(--ink-soft);
}

.page-faq .faq-aside__mini-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.65rem;
}

.page-faq .faq-aside__mini-list a {
  display: block;
  padding-left: 0.9rem;
  position: relative;
  font-size: 0.93rem;
  line-height: 1.6;
  color: var(--ink);
  text-decoration: none;
  border-bottom: 1px solid transparent;
}

.page-faq .faq-aside__mini-list a::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.62em;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--oro);
}

.page-faq .faq-aside__mini-list a:hover {
  color: var(--barolo);
}

/* ---------- 可下载资料 ---------- */
.page-faq .faq-resources {
  padding: 3.6rem 0 4rem;
  background: var(--stone);
}

.page-faq .faq-resources__title {
  margin: 0.6rem 0 2.2rem;
}

.page-faq .faq-resources__layout {
  display: grid;
  gap: 2.2rem;
}

.page-faq .faq-resources__media {
  margin: 0;
}

.page-faq .faq-resources__media img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 1 / 1;
  object-fit: cover;
  border-radius: var(--radius);
}

.page-faq .faq-res__list {
  display: grid;
  gap: 1rem;
  min-width: 0;
}

.page-faq .faq-res {
  background: var(--marble);
  border-left: 3px solid var(--barolo);
  border-radius: var(--radius);
  padding: 1.3rem 1.4rem;
  box-shadow: 0 14px 30px -26px rgba(27, 22, 24, 0.6);
  display: grid;
  gap: 0.5rem;
}

.page-faq .faq-res__top {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.7rem;
}

.page-faq .faq-res__name {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 1.18rem;
  line-height: 1.3;
  color: var(--ink);
}

.page-faq .faq-res__text {
  margin: 0;
  font-size: 0.94rem;
  line-height: 1.78;
  color: var(--ink-soft);
}

.page-faq .faq-res__meta {
  margin: 0;
  font-family: var(--font-index);
  font-size: 0.72rem;
  letter-spacing: 0.06em;
  color: var(--barolo-light);
}

.page-faq .faq-resources__note {
  margin: 2rem 0 0;
  max-width: 720px;
}

/* ---------- 工单 ---------- */
.page-faq .faq-ticket {
  background: var(--barolo-deep);
  color: var(--marble);
  padding: 3.6rem 0 4.2rem;
}

.page-faq .faq-ticket__grid {
  display: grid;
  gap: 2.4rem;
}

.page-faq .faq-ticket .salon-eyebrow {
  color: var(--oro-pale);
}

.page-faq .faq-ticket__title {
  margin: 0.6rem 0 1rem;
  color: #fff;
}

.page-faq .faq-ticket__text {
  margin: 0 0 2rem;
  font-size: 1rem;
  line-height: 1.85;
  color: rgba(246, 242, 236, 0.84);
}

.page-faq .faq-ticket__sub {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 1.2rem;
  color: var(--oro-pale);
  margin: 0 0 1rem;
}

.page-faq .faq-ticket__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.8rem;
}

.page-faq .faq-ticket__item {
  display: flex;
  align-items: baseline;
  gap: 0.85rem;
  padding-bottom: 0.8rem;
  border-bottom: 1px solid rgba(228, 205, 146, 0.2);
  font-size: 0.96rem;
  line-height: 1.7;
  color: rgba(246, 242, 236, 0.9);
}

.page-faq .faq-ticket__idx {
  flex: 0 0 auto;
  font-family: var(--font-index);
  font-size: 0.74rem;
  letter-spacing: 0.08em;
  color: var(--oro);
}

.page-faq .faq-ticket__panel {
  background: var(--glass-bg);
  border: 1px solid var(--glass-line);
  border-radius: var(--radius);
  padding: 1.6rem 1.4rem;
  backdrop-filter: blur(6px);
}

.page-faq .faq-ticket__panel-label {
  margin: 0 0 1.1rem;
  font-family: var(--font-index);
  font-size: 0.74rem;
  letter-spacing: 0.08em;
  color: var(--oro-pale);
}

.page-faq .faq-ticket__panel .salon-contact-list {
  display: grid;
  gap: 0.9rem;
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-ticket__panel .salon-contact-list__item {
  display: grid;
  gap: 0.25rem;
}

.page-faq .faq-ticket__panel .salon-contact-list__label {
  font-family: var(--font-index);
  font-size: 0.7rem;
  letter-spacing: 0.08em;
  color: rgba(246, 242, 236, 0.6);
}

.page-faq .faq-ticket__panel .salon-contact-list__value {
  font-size: 0.96rem;
  line-height: 1.6;
  color: #fff;
  word-break: break-all;
}

.page-faq .faq-ticket__panel .salon-contact-list__value a {
  color: var(--oro-pale);
  text-decoration: none;
}

.page-faq .faq-ticket__panel .salon-contact-list__value a:hover {
  text-decoration: underline;
}

.page-faq .faq-ticket__panel-note {
  margin: 1.4rem 0 1.6rem;
  padding-top: 1.2rem;
  border-top: 1px solid rgba(228, 205, 146, 0.24);
  font-size: 0.88rem;
  line-height: 1.75;
  color: rgba(246, 242, 236, 0.78);
}

.page-faq .faq-ticket__btn {
  width: 100%;
}

/* ---------- 分流 ---------- */
.page-faq .faq-more {
  padding: 3.2rem 0 4.4rem;
  background: var(--marble);
}

.page-faq .faq-more__inner {
  max-width: 840px;
}

.page-faq .faq-more__title {
  margin: 0.5rem 0 1.8rem;
}

.page-faq .faq-more__list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-more__item {
  border-top: 1px solid var(--faq-soft);
}

.page-faq .faq-more__item:last-child {
  border-bottom: 1px solid var(--faq-soft);
}

.page-faq .faq-more__link {
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: center;
  gap: 0.35rem 1rem;
  padding: 1.2rem 0;
  text-decoration: none;
  color: inherit;
}

.page-faq .faq-more__name {
  font-family: var(--font-display);
  font-size: 1.14rem;
  line-height: 1.45;
  color: var(--ink);
  transition: color 0.25s ease;
}

.page-faq .faq-more__arrow {
  font-family: var(--font-index);
  font-size: 1rem;
  color: var(--oro);
  transition: transform 0.25s ease;
}

.page-faq .faq-more__desc {
  grid-column: 1 / -1;
  font-size: 0.92rem;
  line-height: 1.72;
  color: var(--ink-soft);
}

.page-faq .faq-more__link:hover .faq-more__name,
.page-faq .faq-more__link:focus-visible .faq-more__name {
  color: var(--barolo);
}

.page-faq .faq-more__link:hover .faq-more__arrow {
  transform: translateX(5px);
}

.page-faq .faq-more__link:focus-visible {
  outline: 2px solid var(--barolo);
  outline-offset: 4px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 600px) {
  .page-faq .faq-hero__facts {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1.2rem;
  }
}

@media (min-width: 820px) {
  .page-faq .faq-steps__list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 2.4rem;
  }

  .page-faq .faq-steps__list::before {
    content: "";
    position: absolute;
    top: 25px;
    left: 8%;
    right: 8%;
    height: 1px;
    background: rgba(228, 205, 146, 0.4);
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 7.5rem 0 4.6rem;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 3.4rem;
    align-items: end;
  }

  .page-faq .faq-hero__media {
    transform: translateY(1.4rem);
  }

  .page-faq .faq-resources__layout {
    grid-template-columns: minmax(0, 4fr) minmax(0, 8fr);
    gap: 2.8rem;
    align-items: start;
  }
}

@media (min-width: 940px) {
  .page-faq .faq-ticket__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 3rem;
    align-items: start;
  }
}

@media (min-width: 1020px) {
  .page-faq .faq-body {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    gap: 3.2rem;
    align-items: start;
  }

  .page-faq .faq-aside {
    position: sticky;
    top: 6.5rem;
  }

  .page-faq .faq-main {
    padding: 4.2rem 0 4.8rem;
  }
}

@media (max-width: 480px) {
  .page-faq .faq-item__a {
    padding-right: 0.6rem;
  }

  .page-faq .faq-group__count {
    margin-left: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-step__num,
  .page-faq .faq-step__title,
  .page-faq .faq-pill,
  .page-faq .faq-more__arrow {
    transition: none;
  }
}